Job Details

Sales Manager

SysAid is a fast-growing, AI-first SaaS company transforming IT Service Management for SMB and mid-market companies in NA. Our platform is trusted by thousands of organizations to streamline IT, HR, and business operations with automation and intelligence.

We're looking for a Sales Manager who will be managing and developing a team of Account Executives. You will participate and lead in prospect meetings as well as work cross-functionally with internal partners and company resources as required. You will be responsible for ongoing mentoring and development of the sales team which includes recruiting, hiring and training new team members on the sales process. In this role you will report on sales performance, activity and forecast to senior leadership.

Your Qualifications:

The years of experience and skills needed to be successful will vary from 3-5 years of sales leadership experience leading a team of seven or more quota carrying sales people. In addition, a Bachelor's degree is strongly preferred.

• Shown successful experience in leading Account Executives
• Consistent track record to create successful teams and lead them to success
• Excellent presentation and executive engagement skills
• Excellent negotiation skills
• A self-starter that can thrive in a fast paced environment

What You'll Do

• Provide support and mentorship to direct reports by participating and leading in client and prospect meetings or engaging other corporate resources as required
• Development of a winning team, including recruiting, hiring and training
• Coaching direct reports on strategies to drive sales wins
• Accurate reporting on sales activity and forecasting to leadership
• Consistent monitoring of the sales activity of the team, and tracking of results
• Actively leading and monitoring demand generation activities
• Leading initiatives to drive customer awareness and engagement
• Develop and implement successful sales campaigns
• Engaging at C-level in customer organizations
• Capable of successfully leading significant client concerns and issues
• Work cross-functionally with internal partners and company resources for consistent processes and a successful team

We are looking for the following attributes in Sales Leaders:

• Strong leadership capabilities
• Experience in sales coaching and mentoring
• Ability to operate effectively in a fast-paced, team environment
• Has a strong drive for results
• Strong engagement and communication skills
• Consultative selling experience
• Can collaborate and influence in a "win as a team" environment
• Resourceful
• Is a trusted advisor to the customers and colleagues
• Courageous Communicator
• Prior experience working within the Software/Infrastructure/Platform (SaaS, IaaS, PaaS) space
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, volunteer roles, work experience, etc.)

Requirements

• 3-5 years of experience in building and managing a B2B Saas sales organization.
• Proven track record managing complex, multi-stakeholder sales cycles and meeting/exceeding quotas.
• Strong communicator and negotiator, comfortable presenting to C-level and technical audiences.
• Self-motivated, collaborative, and resilient-driven to win and excel in a remote environment.
• Strategic thinker with a data-driven, consultative sales approach.
• Proficiency with Salesforce and modern sales tools (e.g., SalesLoft, ZoomInfo, Gong, Accord).
• Based in Phoenix, AZ
• Ability to work in all NA timezones

Why SysAid?

• Join a stable, high-growth SaaS company with the agility of a startup.
• Be part of a supportive, high-performing team with clear goals and leadership.
• Access to structured sales training and professional development.
• Make a real impact- shape the future of AI-driven service management for enterprises.