Job Details

Position Description:

Ensures the safety, security, and compliance of all assets, materials, and operations within the supply chain, including hazardous materials, inventory, facilities, fleet, Team Members, and customers for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Oversees asset protection and safety standards and the proper disposal of hazardous materials. The supervisor will lead daily operations, coordinate audits and inspections, provide training, and ensure compliance with environmental, safety, and risk management regulations.

Essential Duties and Responsibilities:

• Collaborates with other departments, monitors security incidents, trends, and patterns to identify potential threats, and develops strategies for mitigating risks.
• Performs and documents compliance audits, risk assessments, and inspections, suggesting improvements.
• Conducts and resolves internal investigations regarding theft, safety, and compliance concerns, maintaining accurate records using approved software.
• Maintains accurate documentation of all inspections, investigations, and hazardous materials handling activities.
• Analyzes information and evidence to identify theft, safety concerns, and environmental needs, including near misses.
• Monitors and maintains security and technology systems, including alarms, surveillance cameras, access control, and related software platforms; take corrective actions as needed.
• Supports compliance with safety, hazardous materials, and asset protection programs across all assigned sites.
• Maintains awareness of local, state, and federal regulations related to hazardous materials reclamation, safety, and disposal.
• Maintains a strong working relationship with local law enforcement agencies and regulatory partners to support investigations and compliance requirements.
• Assesses, acquires, and maintains necessary permits, licenses, and documentation related to hazardous waste management.
• Manages hazardous materials collection, transport, and disposal while ensuring strict compliance with environmental regulations.
• Maintains hazardous materials pickup schedules, monitors volume, and adjusts processes as needed to ensure efficiency and compliance.
• Provides and maintains training and certifications for yourself and Team Members on hazardous materials handling, asset protection, security, and safety protocols.
• Maintains emergency response plans, evacuation procedures, spill response strategies, communication protocols, and incident management by collaborating with internal and external agencies.
• Coordinates with emergency response teams, local authorities, and regulatory agencies during hazardous materials incidents, accidents, or spills.
• Collaborates with legal counsel and external agencies when necessary to address theft, safety, compliance, or environmental matters.
• Identifies, develops, and maintains appropriate policies and procedures related to Asset Protection, Safety, Fleet, and Hazardous Materials.
• Reviews communications in a timely manner, checks for issues, and addresses them appropriately.
• Travels to company locations, training sessions, conferences, or vendor sites as needed.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• High School Diploma or equivalent required; Associate or Bachelor's Degree in a related field preferred.
• 2-4 years of experience in retail security, loss prevention, safety, or hazardous materials management preferred.
• Maintaining hazardous materials certifications required.
• OSHA's Hazardous Waste and Emergency Response (HAZWOPER) certification preferred.
• Experience with the Wicklander-Zulawski (WZ) interview training program preferred.
• Microsoft Office skills, including Word, Excel, Teams, and Outlook.
• Strong knowledge of technology systems related to Asset Protection, Safety, Fleet, and hazardous materials.
• Must have good oral and written communication skills with the ability to communicate and understand instructions, both verbal and written, in English.
• Bilingual skills are helpful but not required.
• Ability to prioritize duties daily and manage multiple projects and audits simultaneously.
• Ability to make appropriate decisions in stressful situations.
• Ability to analyze and interpret information to identify exceptions and trends.
• Ability to use strategic thought processes to minimize exposure to emerging threats and trends.
• Ability to work independently and collaboratively, and to influence activities and results of those who are not direct reports.
• Ability to obtain and maintain appropriate security clearance as required by the organization.
• Must have a valid driver's license and a clean MVR.
• Meets all requirements for local, state, and federal licensing for hazardous materials transportation and handling.
• Ability to pass a background check and drug screen, where applicable, for the position.
• Demonstrates the ability to safely operate reliable personal and company vehicles.