Job Details

Job Title: Customer Service Travel Representative | Work From Home

Base pay range: $40,000.00/yr - $70,000.00/yr

Destination Knot is a trusted travel planning company that specializes in unforgettable vacations, cruises, all?inclusive resorts, and group travel experiences. This remote role is perfect for those who love travel, enjoy helping others, and excel at providing excellent customer care. Youll assist clients with planning and booking travel arrangements while ensuring outstanding service and personalized attention.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

Key Responsibilities

• Engage with clients to understand their travel needs, preferences, and budgets
• Research travel options, including accommodations, cruises, tours, and packages
• Prepare and present customized travel proposals and itineraries
• Manage travel reservations and ensure accuracy of booking details
• Provide timely, professional communication and follow?up with clients
• Stay current on travel trends, destinations, and preferred supplier offerings
• Participate in virtual team meetings and training sessions

Requirements

• Strong interest in travel and delivering exceptional customer service
• Excellent communication, interpersonal, and problem?solving skills
• Self?motivated, organized, and capable of working independently
• Comfortable with using online tools and technology for research and booking
• Reliable internet connection and basic computer proficiency
• Previous experience in customer service, hospitality, or sales is a plus but not required

What We Offer

• Flexible, remote work environment
• Full training and access to industry tools and resources
• Supportive team culture and ongoing mentorship
• Income?earning possibilities based on performance
• Exclusive travel discounts and perks through industry partners
• Opportunities for personal and professional growth

Seniority level: Entry level

Employment type: Full?time

Job function: Other

Industries: Travel Arrangements