Job Details

Payment Specialist - (Atlantic City) - Remote

Atlantic City, NJ, United States (Remote)

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Job Description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities andplaces to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them

• Our Mission: Create the Extraordinary
• Our Vision: We create spectacular worlds that immerse, inspire and connect you. We dont performmagic; we create it with excellence.
• Our Values: Blaze the Trail, Together We Win, All-In on Service

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

The Payments Specialist handles all customer contacts (phone, email & live chat), following the Customer Service guidelines & procedures in a timely manner. Assists Player Support Representatives with account reviews for payment processing. Shows a commitment to ensuring responsible gaming. Processes a high volume of payments for players, ensuring all approval processes are met prior to approvals being granted. Requires NJ Casino License (CER).

HOW YOU WILL CREATE THE EXTRAORDINARY

• Handling all customer contacts (phone, email & live chat), following the Customer Service guidelines & procedures in a timely manner
• Assisting Player Support Representatives with account reviews for payment processing
• Show a commitment to ensuring responsible gaming.
• Processing a high volume of payments for players, ensuring all approval processes are met prior to approvals being granted.

WHAT YOU WILL NEED

• Ability to obtain and maintain a valid required New Jersey Casino License (CER).

ADDITIONAL REQUIREMENTS

• Strong written and verbal communication skills
• Ability to work independently
• Must be able to adhere to compliance standards
• High attention to detail and accuracy when processing financial transactions

WORK ENVIRONMENT

• Regular interaction via phone, email, and live chat with customers and internal teams
• Extended periods of sitting while performing computer-based work

TOGETHER WE WIN
We believe in delivering family-style servicean approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a persons race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

About Us

At Caesars Digital, We Dont Just Play the Game We Set the Standard.

As a proud part of Caesars Entertainment, the worlds premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.

We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.

From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, were building something extraordinary. And we want you to be part of it.

Ready to make your mark on the Empire?

Explore our open roles and discover how you can help shape the future of gaming.

Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.

Job Info

• Job Identification 75164
• Job Category Sales and Marketing
• Posting Date 10/24/2025, 10:45 PM
• Job Schedule Full time
• Job Shift Varies
• Locations 2831 Boardwalk, Atlantic City, NJ, 08401, US (Remote)