Job Details

Overview

Hiring Sales Associate (Remote USA or In-Person/Hybrid Lake Forest, CA)

Join to apply for the Hiring Sales Associate (Remote USA or In-Person/Hybrid Lake Forest, CA) role at MatterHackers, Inc.

What You Will Be Doing

• Learning about the range of 3D printing and digital manufacturing products and solutions available via MatterHackers.
• Responding to customer inquiries via email and phone and making recommendations based on customer needs.
• Creating quotes for potential customers, managing the purchase order process, and accurately tracking completed transactions using HubSpot, HelpScout, and our own quoting system.
• Collaborating with other departments to ensure exceptional customer experiences.
• Assisting and receiving training from a generous and supportive team of Account Managers and Sales Associates. You'll be mentored by an inspiring Sales Manager and guided daily by a creative and fun Vice President of Strategic Partnerships who genuinely cares about the team.
• If you are based in Southern California and are looking for an in-person position, greeting and assisting our showroom customers (by appointment), giving short and informative facility tours, establishing and maintaining relationships with clients, and following up for repeat business.

What You Need for this Position

• Willingness and ability to work in-person in our exciting Lake Forest, CA office and showroom
• College Degree
• Strong organization skills
• Passion for helping businesses and educators
• A desire to be part of an entrepreneurial team-oriented environment where flexibility and autonomy are required to thrive
• Excellent communication skills, including writing and speaking (your cover letter is your best way to grab our attention!)
• Experience with (or eager to learn) HubSpot, Google docs, Helpscout, and Gmail
• High degree of autonomy -- we empower you to make decisions and improve the company every day.
• Desire to delight, assist, and inform customers.

Whats In It for You?

• Join an established, fast-growing startup with potential for equity/stock. We value individual and team performance and offer performance-based bonuses paid quarterly.
• Experience our truly unique team-oriented culture, where we prioritize elevating the vibe for ourselves and our clients. We believe that aggressive competition is not necessary for revenue and productivity to thrive. Our team is fun, motivated, positive, helpful, and deeply passionate about our work.
• Benefit from a casual work environment and dress (t-shirts, shorts, and sandals)
• Enjoy complimentary in-office coffee, snacks, soft drinks, and catered lunches every Wednesday.
• Unlimited advancement and growth opportunity
• Company sponsored health insurance and 401K matching
• Employee discounts, monthly 3D printing contests, access to 3D printer lending library, plus monthly allowance towards any filament and accessories we carry
• Quarterly tuition reimbursement program
• PTO

Job Details

• Job Type: Full-time
• Pay: $20.00 per hour plus performance based quarterly bonus
• Location: Remote or In-Person Lake Forest, CA

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule

• 8 hour shift
• Day shift
• Monday to Friday

Application

Email resume and cover letter to ...@matterhackers.com. Our customers will know you through email, so please use your cover letter to show us your voice. 3D printing experience is not required, but if you have a passion for it please tell us about it. We look forward to hearing from you!